Criticisms - ( Cont )

Equalizer

If the sound is enhanced with the iPod's software equalizer (EQ), some EQ settings — like R&B, Rock, Acoustic, and Bass Booster — can cause bass distortion too easily. The equalizer amplifies the digital audio level beyond the software's limit, causing distortion (clipping) on songs that have a bass drum or use a bassy instrument, even when the amplifier level is low. One possible workaround is to reduce the volume level of the songs by modifying the audio files.

Reliability and Durability

iPods have been criticized for their short life-span, fragile hard drives, and planned obsolescence. A 2005 survey conducted on the MacInTouch website found that the iPod had an average failure rate of 13.7%. It concluded that some models were more durable than others. In particular failure rates for iPods employing hard drives was usually above 20% while those with flash memory had a failure rate below 10%, indicating poor hard drive durability. In late 2005, many users complained that the surface of the first generation iPod nano can become scratched easily, rendering the screen unusable. A class action lawsuit was also filed. Apple initially considered the issue a minor defect, but later began shipping these iPods with protective sleeves.

Allegations of worker exploitation

On June 11, 2006, the British newspaper Mail on Sunday reported that iPods are mainly manufactured by workers who earn no more than US$50 per month and work 15-hour shifts. Apple investigated the case with independent auditors and found that, while some of the plant's labour practices met Apple's Code of Conduct, others did not: Employees worked over 60 hours a week for 35% of the time, and worked more than six consecutive days for 25% of the time.

Apple's manufacturer — which initially denied the abuses — promised to disallow working more hours than the Code allowed. Apple hired a workplace standards auditing company, Verité, and joined the Electronic Industry Code of Conduct Implementation Group to oversee the measures. On December 31, 2006, workers at the Taiwanese factory (owned by Foxconn) formed a union. The union is affiliated with the All-China Federation of Trade Unions.

Patent Disputes

In 2005, Apple Computer faced two lawsuits claiming patent infringement by the iPod and its associated technologies: Advanced Audio Devices claimed the iPod breached its patent on a "music jukebox", while a Hong Kong-based IP portfolio company called Pat-rights filed a suit claiming that Apple's FairPlay technology breached a patent issued to inventor Ho Keung Tse. The latter case also includes the online music stores of Sony, RealNetworks, Napster, and Musicmatch as defendants.

Apple's application to the United States Patent and Trademark Office for a patent on "rotational user inputs", as used on the iPod's interface, received a third "non-final rejection" (NFR) in August 2005. Also in August 2005, Creative Technology, one of Apple's main rivals in the MP3 player market, announced that it held a patent on part of the music selection interface used by the iPod, which Creative dubbed the "Zen Patent", granted on August 9, 2005. On May 15, 2006, Creative filed another suit against Apple with the United States District Court for the Northern District of California. Creative also asked the United States International Trade Commission to investigate whether Apple was breaching U.S. trade laws by importing iPods into the United States.

On August 24, 2006, Apple and Creative announced a broad settlement to end their legal disputes. Apple will pay Creative US$100 million for a paid-up license, to use Creative's awarded patent in all Apple products. As part of the agreement, Apple will recoup part of its payment, if Creative is successful in licensing the patent. Creative then announced its intention to produce iPod accessories by joining the Made for iPod program.


( Information Source: Wikipedia )